Attendee applications and management

• Create customisable attendee application forms

• Collect and manage all data required for attendance, including medical and SEND information

• Manage and review attendee applications,

• Conduct attendee risk management and log mitigations

• Manage group allocation for attendees, including automated allocation based on ages

• Set event capacity limits and manage waitlists, including automated waitlisting and place allocation

• Automatically keep attendees’ parents up to date with their application progress

Volunteer applications and management

• Create customisable volunteer application forms

• Create custom rosters of roles for volunteers to choose from

• Configure sessions and allow volunteers to specify the dates and times that they can help at your event

• Manage and review volunteer applications

• Conduct volunteer risk management and log mitigations

• Automatically keep volunteers up to date with their application progress
  

DBS check and referencing management

• Configure policies for volunteer DBS checks and references, which the SignMeUp system can automatically request and follow up

• Conduct and manage DBS checks directly through the SignMeUp without needing to interact with other systems or organisations

• Run checks agains the UK DBS update service to ensure certificates are still valid

• Risk assess DBS certificates and references, and ensure a high level of safeguarding for your event

Organisation and administrator management

• Configure organisations and groups of organisations to keep everything secure and separated on the SignMeUp platform

• Give custom access to your own administration team, ensuring that people have access only to what they need to perform their roles

• Manage public web pages for your organisation and events, so that attendees and volunteers can get all the information they need before applying

Ticketing, badges and site access monitoring

• Configure, print and distribute tickets and badges for attendees and volunteers

• Scan your attendees and volunteers on and off your event site utilising QR code technology, to manage and log who attended your event and when, using nothing more than a mobile handset and the SignMeUp website

• Produce instant registers in the case of a fire alarm or other incident to determine exactly who is on your site right now

Communication tools

• Email your volunteers and attendees to keep them up to date with important information

• Create custom filters of recipients to send targeted messages

• Volunteers who will be working together can also communicate directly using the built-in messaging tools within SignMeUp, ensuring all communications are secured and logged

• Contact previous attendees and volunteers to remind them to apply for future events

Reporting tools

• Customise and produce both summary and detailed reports of your volunteers and attendees to help manage your event and make important planning decisions

• Share templated reports with selected volunteers, making sure everyone has the information they need to perform their roles

• SignMeUp also records every time a report has been downloaded from the system, helping to minimise the risk of data loss or breach

Knowledgebase and support

• Access our dedicated support portal and knowledgebase as part of your subscription

• Raise support tickets for additional help with the SignMeUp platform

Security and data protection

• We take security extremely security, and utilise (among other features) the following to secure data stored within SignMeUp:

• We host our application with cloud hosting suppliers who adopt industry standard security techniques and approaches, within a UK-based data centre.

• We use the latest security protocols, encryption algorithms, and other technologies to secure data, both in transit and in storage in our databases.

• We enforce two-factor authentication (2FA) for all users who are accessing the administration parts of our system.

• Anyone within our own organisation who will work on the SignMeUp application undergoes a DBS check before being able to access the system.

• We take daily and hourly backups of our database and store these within a UK data centre.

• We conduct regular penetration tests and security screening of our systems to check for and address vulnerabilities.

• We are registered with the Information Commissioner’s Office (ICO) and have appointed a Data Protection Officer (DPO), who can be contacted using our contact form.